Trimega Laboratories have learnt from experience that quite often one of the most important parts in the testing process is how quickly the sample can be collected. Equally as important is the experience of the collector and the extent of the sample collection network within the country.

Trimega has developed an exclusive partnership with the industry leader for sample collections. Collectively, Trimega and its partner are collecting more than 15,000 samples monthly. With strategically-located clinics and a nationwide network of consultants, the Trimega-partner network has gained a reputation for being professional, friendly and responsive to the operational needs of the client. With an emphasis on utilising new technology to its best advantage, Trimega's partner has pioneered online booking, remote-access, process tracking as well as an electronic delivery of management information.

Other companies will present to you that the entire process takes between 7-10 days. They however, omit to mention that the time taken to make an appointment and collect the samples is sometimes longer than the 7-10 days timeframe provided. The challenge in providing results within a timely manner is ensuring that appointments are made and samples are collected as soon as possible.

Trimega Laboratories work according to a strict Service Level Agreement (SLA) to assure that this process happens as quickly as possible. Click here for SLA

Trimega's commitment will be to, on a monthly basis, not just meet our service level agreement (nurse contact within 48 hours) but also to show you in 'real-time' the length of time it actually takes from the time of your instruction to completion of the report.

 

View FAQ

View case studies