Terms & Conditions

For use of this site

Please read these terms and conditions carefully, they contain important information about your rights and obligations.

  1. TRIMEGA LABORATORIES LTD will only carry out substance misuse testing to resolve disputes when the following has been received:
    1. Written instructions and information on the TRIMEGA LABORATORIES LTD Registration Forms, signed by the Customer or their duly authorised legal representative.
    2. All samples relevant to the required test as agreed by TRIMEGA LABORATORIES LTD and the Customer.
  2. TRIMEGA LABORATORIES LTD reserves the right to vary the charges for the Services between the date of Contract and the performance of Services in the event of and to the extent of any increase in the cost of materials or any undue delay howsoever caused. TRIMEGA LABORATORIES LTD shall provide written evidence of such increased costs to the customer/legal representative upon written request.
  3. Written instruction to TRIMEGA LABORATORIES LTD to carry out the Services will be deemed an order. The order may be cancelled by the Customer at any time by notice in writing. In such circumstances a Cancellation Charge will be applied by TRIMEGA LABORATORIES LTD as set out in the current Price List.
  4. TRIMEGA LABORATORIES LTD reserves the right to cancel or discontinue any case in the light of information not disclosed at the time of order. In such circumstances a cancellation charge may be made.
  5. When Legal Aid is granted, the Customer agrees to pay TRIMEGA LABORATORIES LTD for its charges within 30 days of the date appearing on the TRIMEGA LABORATORIES LTD invoice.
  6. TRIMEGA LABORATORIES LTD does not accept responsibility for the acts or omissions of the sampler arising from negligence or otherwise however caused.
  7. In cases where the sample supplied is less than the amount requested in the instruction from TRIMEGA LABORATORIES LTD and issued to the sampler, or where, in the opinion of TRIMEGA LABORATORIES LTD scientists the quality of the sample is unsatisfactory, TRIMEGA LABORATORIES LTD reserves the right to request further samples be taken at the Customer's expense.
  8. TRIMEGA LABORATORIES LTD will not accept responsibility for samples taken in a manner otherwise than that specified in the instructions from TRIMEGA LABORATORIES LTD to the sampler, nor those supplied in tubes other than those supplied by TRIMEGA LABORATORIES LTD, nor taken from persons other than those specified in the Analysis Registration Form. Likewise, responsibility will not be accepted for samples damaged either in transit or due to transit conditions.
  9. TRIMEGA LABORATORIES LTD reserves the right to destroy any samples supplied when clauses 7 and/or 8 above apply or any samples which are deemed to pose a hazard to the health of TRIMEGA LABORATORIES LTD staff handling them.
  10. TRIMEGA LABORATORIES LTD shall endeavour to produce a report within 7-10 business days of receiving all samples. This applies to standard cases only.  Any dates quoted by TRIMEGA LABORATORIES LTD for the provision of Services are approximate only and are not of any contractual effect.
  11. TRIMEGA LABORATORIES LTD shall exercise all reasonable care and skill in the performance of the Services but does not represent, guarantee, or warrant that any particular result will be achieved.
  12. TRIMEGA LABORATORIES LTD shall not be liable for any failure in the performance of its obligation under the Contract caused by factors or circumstances outside its control.
  13. All information supplied to TRIMEGA LABORATORIES LTD in connection with the Service and all results produced will be treated as confidential by TRIMEGA LABORATORIES LTD. Written reports will only be issued to those persons named on the Registration Form or to any Court which has ordered the analysis. Results will not be made available by telephone.
  14. All samples and documents received in connection with a particular case will be destroyed after two calendar years unless the customer informs TRIMEGA LABORATORIES LTD in writing to the contrary, and TRIMEGA LABORATORIES LTD agrees.
  15. The proper law of any contract made incorporating these conditions shall be English. The parties agree to submit to the jurisdiction of the English courts.